Alfa Laval – a world leader in heat transfer, centrifugal separation and fluid handling – has won an order to supply air cooler systems to a gas processing plant in the U.S. The order has a value of approximately SEK 110 million. It is booked in the Welded Heat Exchangers unit of the Energy Division, with deliveries scheduled for 2019.
The order comprises Alfa Laval Niagara’s air cooler systems and they will be used in two different steps of the process. They will be part of a refrigeration system to separate the natural gas into its individual pure component streams – and also part of the cooling process, where these streams are cooled into natural gas liquids and fractionated (distilled) into ethane, propane and butane.
“Safe and reliable process equipment is extremely important in the area of gas processing. Our evaporative air cooler systems are well recognized for their performance and they meet the high demands from customers in the gas industry,” says Susanne Pahlén Åklundh, President of the Energy Division.
Did you know that… ethane, propane and butane can be separated from the natural gas and then used, for example, as feed stock for petrochemical plants, for household heating or as fuel for vehicles?
SOURCE Alfa Laval
KLoBot – An Enterprise Chatbot Builder Platform launches Twilio Integration to Enhance Customer Experience
KLoBot – a DIY Chatbot platform is pleased to set in motion the much-awaited integration to Twilio. With technology and social media enabling an always-on approach to business, customer expectations have been higher. Voice and Text enabled chatbots empower customer-facing organizations across numerous industries to communicate and engage with every end user seamlessly.
To learn more about KLoBot, visit us online – www.klobot.ai
“Businesses must support ease of chatbot interactions for their customers using traditional communication such as a simple phone call or text messaging,” said Ragav Jagannathan, Founder of KLoBot, Inc. “With KLoBot based chatbots readily available on Twilio platform, businesses can offer their customers 24/7 first line of support using a simple voice call or SMS to a phone number and automatically have chatbot respond to their query.”
Customers can get access to information ‘on-demand’ via a simple text message or voice call in real time. These cutting edge, no-code chatbots streamline communication and enhance customer engagement. If the requests get complicated, they are smoothly transitioned from bots to human via KLoBot’s ‘Live Agent Handoff’ skill. Watch Video
KLoBot and Twilio, together, will allow companies to manage customer relationship via automating routine tasks and processes. Early adopters of KLoBot can drastically save operation costs, improve sales, offer personalized customer service and in turn, gain a sustainable competitive advantage by discovering the benefits of this KLoBot and Twilio compelling integration.
SOURCE KLoBot, Inc.
Synopsys and GLOBALFOUNDRIES Collaborate to Develop Broad Portfolio of DesignWare IP for 12LP FinFET Process
- DesignWare IP portfolio for GLOBALFOUNDRIES 12LP FinFET process includes Multi-Protocol 25G, USB 3.0 and 2.0, PCI Express 2.0, DDR4, LPDDR4/4X, MIPI D-PHY, SD-eMMC, and Data Converters
- Synopsys’ DesignWare IP are optimized for high performance and low latency in compute-intensive applications, such as artificial intelligence, high-end smartphones, and networking infrastructure
- Long-standing collaboration between the two companies has resulted in the successful development of DesignWare IP from 180-nm to 12-nm
Synopsys, Inc. (Nasdaq: SNPS) today announced its collaboration with GLOBALFOUNDRIES (GF) to develop a broad portfolio of DesignWare® IP, including Multi-Protocol 25G, USB 3.0 and 2.0, PCI Express® 2.0, DDR4, LPDDR4/4X, MIPI D-PHY, SD-eMMC, and Data Converters, for GF’s 12-nanometer (nm) Leading-Performance (12LP) FinFET process technology. Synopsys’ DesignWare IP on the GF 12LP process enables designers to implement the latest interface and analog IP solutions in their artificial intelligence (AI), cloud computing, mobile, and consumer system-on-chips (SoCs) on GF’s 12LP technology, which delivers a 10 percent improvement in logic density and more than a 15 percent improvement in performance compared to previous FinFET generations. This collaboration is another extension to the long-standing relationship between the two companies, which has delivered DesignWare IP for GF’s processes from 180-nm to 12-nm.
“In response to growing demand for differentiated, feature-rich FinFET offerings, we are collaborating with Synopsys to provide quality IP in GF’s processes, enabling designers to deliver differentiated products to a broad set of market segments,” said Mark Ireland, vice president of Ecosystem Partnerships at GF. “The combination of our 12LP process with 3D FinFET transistor technology and Synopsys’ high-performance DesignWare IP allows our mutual customers to accelerate their time to volume production.”
“As the leading provider of interface IP, Synopsys continues to collaborate with key foundries, such as GF, to deliver DesignWare IP solutions for the latest FinFET process technologies,” said John Koeter, vice president of marketing for IP at Synopsys. “With Synopsys’ DesignWare IP portfolio in GF’s 12LP process, designers can efficiently integrate the necessary functionality into their complex SoCs while meeting the bandwidth and power requirements of their mobile and high-end computing applications.”
SOURCE Synopsys, Inc.
Plexure launches AI driven Analytics Studio, following McDonald’s investment
Hot off the heels of strong 2019 financials — which included the ultimate vote of confidence from McDonald’s, who purchased a 9.9 percent stake in the company – NZX listed Plexure (PLX: NZ), has today announced the release of its new product, Analytics Studio.
Plexure, a leader in mobile engagement software, has transformed itself in the last two years to become a self-sustaining, cash flow positive business, and tripled its share price along the way.
The announcement of its Analytics Studio is a step towards Plexure’s next phase of growth and demonstrates its continuous focus and commitment to creating world-class customer engagement experiences.
Analytics Studio, an analytics and visualization tool embedded within Plexure’s existing platform, will allow marketers and business decision makers to effortlessly monitor their CRM goals. But Analytics Studio is much more than a reporting tool, it’s all about data and insight. It leverages the power of Artificial Intelligence to alert its users to critical changes in business metrics and consumer interaction as they happen, so that marketers can focus on important issues immediately. Analytics Studio’s Spotlight function will enable the creation and refinement of highly targeted and personalized engagement activities that drive retention and customer lifetime value.
“The future of marketing is personal,” says Plexure Chief Executive, Craig Herbison.
“Through the release of Analytics Studio, we will enable our customers to create insight driven personalized interactions, with ease and efficiency. Analytics Studio will be an invaluable tool, to better understand consumer data and implement actionable insights to ensure we’re providing even more value to the end-user.”
“We’re dedicated to the insight and data analytics innovation and will continue to support our clients in amplifying their customer engagement,” he concludes.
Plexure’s technology has played an integral role in McDonald’s digital transformation with the Company powering a version of McDonald’s Global Mobile App in 48 countries outside the U.S. and other markets, including Italy and Japan. The USD 3.6 million transaction in April 2019 marked McDonald’s first-ever investment in a mobile app vendor, with Plexure being only one of two technology companies the global fast-food giant has ever invested in.
With over 120 million consumers on the platform to date, and its technology deployed in 54 countries in 78 languages, Plexure is changing the way consumers interact with companies and is well-positioned to continue on its upward trajectory.
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