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SANDSIV positioned as the Leader in the SPARK Matrix for Voice of the Customer (VoC), Q3, 2023 by Quadrant Knowledge Solutions

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  • The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Voice of the Customer (VoC) vendors.
  • SANDSIV with its comprehensive technology for Voice of the Customer (VoC), receives strong ratings across the parameters of technology excellence and customer impact.

MIDDLETON, Mass., July 21, 2023 /PRNewswire/ — Quadrant Knowledge Solutions announced today that it has named SANDSIV as a Q3 2023 technology leader in the SPARK Matrix™ analysis of the global Voice of the Customer (VoC) market.

The Quadrant Knowledge Solutions SPARK Matrix: Voice of the Customer (VoC), Q3, 2023, includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides competitive analysis and ranking of the leading Voice of the Customer (VoC) vendors in the form of its SPARK Matrix™. It gives strategic information for users to evaluate different vendor capabilities, competitive differentiation, and market position.

According to Preshit Parab, Analyst, at Quadrant Knowledge Solutions, “SANDSIV’s voice of the customer (VoC) platform, sandsiv+, is a comprehensive and advanced solution that helps users to consolidates data from different sources by eliminating data silos and enabling cross-channel analysis, resulting in more accurate and comprehensive insights. SANDSIV leverages AI/ML algorithms to deliver sentiment analysis enabling organizations to gauge customer behaviour accurately and tailor their products & services.” 

“Moreover, SANDSIV prioritizes data privacy and security in its customer experience management offerings. With robust security measures, including encryption, access controls, and regular audits. Furthermore, SANDSIV’s single tenant cloud-based architecture transforms an organization’s customer experience management by facilitating flexibility, scalability, and accessibility. SANDSIV with its strong partner ecosystem, robust security measures, customer value proposition, and comprehensive vision & roadmap, has been positioned as a leader in the SPARK Matrix: Voice of the Customer, Q3, 2023,” Preshit adds.

Frank Warnsing, founder and Head of Strategic Alliances of SANDSIV, affirms, “Our inclusion as a Leader in the 2023 SPARK Matrix™ reports solidifies our commitment to global innovation and our relentless pursuit of excellence. Through our transformative customer experience management solution sandsiv+, we deliver effortless deep insights and unparalleled user-friendliness, enabling organizations to revolutionize their customer interactions with extraordinary success.”

Additional Resources:

About SANDSIV

SANDSIV is a Swiss software provider located in Technopark Zurich, Switzerland’s main technology hub. Recognized and awarded as the leading innovator in the VOC & CXM vendor landscape, SANDSIV has built its reputation in delivering its state-of-the-art Voice of the Customer enterprise solutions “sandsiv+” to advanced CX teams at leading organizations and multinationals throughout the world, including leading companies in the telco, financial services, utilities, retail, and transportation sectors.

About sandsiv+

sandsiv+ captures, analyses, integrates, improves, and measures the customer experience. Introduced in 2014, the next-generation CX solution harmonizes data from any direct or indirect channel and generates inferred data using artificial intelligence. Its analytical features are built on advanced AI technologies including Natural Language Processing (NLP) and Deep Machine Learning, providing for the increasingly unsupervised production of faster and more accurate actionable insights, and allowing organizations to act responsively and plan wisely. The solution supports complex integration, customization and configuration.

Media Contacts:

SANDSIV
Silvia Bellò
[email protected]

About Quadrant Knowledge Solutions

Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients as a strategic knowledge partner in achieving business transformation goals with Strategic Business and Growth Advisory Services. Quadrant’s research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments.

For more available research, visit: https://quadrant-solutions.com/market-research/

Contact: 

Mr Ajinkya Ingle 
Quadrant Knowledge Solutions
Regus Business Centre 35 Village Road, Suite 100,  
Middleton Massachusetts 01949
United States of America

Email: [email protected]
Phone: (+1) 978-605-1066
Visit Our Website: https://quadrant-solutions.com 
Connect with us on LinkedIn- https://www.linkedin.com/company/quadrant-knowledge-solutions/  

Logo: https://mma.prnewswire.com/media/746706/1470558/Quadrant_Knowledge_Solutions_Logo.jpg

 

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Blockchain

Binance Announces Adjustment of Tick Size for Spot Trading Pairs

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Binance, a leading cryptocurrency exchange, has announced adjustments to the tick size (the minimum change in the unit price) of specific spot trading pairs. These adjustments are aimed at enhancing market liquidity and improving the overall trading experience for users. The changes are scheduled to be completed by 05:00 (UTC) and 07:00 (UTC) on May 23, 2024.

Traders can find details about the tick sizes of all spot trading pairs on Binance in the platform’s Trading Rules. Importantly, the adjustment will not impact spot trading and related functionalities. API users will also observe changes in the tick size, and they can stay updated with the latest tick size using the GET /api/v3/exchangeInfo endpoint. Additional details and updates can be found in the API Changelog.

Existing spot orders will not be affected by the tick size update. Orders placed before the update will continue to be matched with the original tick size. However, traders are advised to adjust their trading strategies accordingly to avoid any unnecessary impact on their trading activities.

Binance emphasizes the importance of referencing the English version of the announcement for the most accurate and up-to-date information, as there may be discrepancies in translated versions. The exchange remains committed to providing a seamless trading experience and appreciates the support of its users. Users are reminded to exercise caution and make informed decisions when trading on the platform.

Source: blockchain.news

The post Binance Announces Adjustment of Tick Size for Spot Trading Pairs appeared first on HIPTHER Alerts.

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Blockchain

OKX Announces Support for New USDC Spot Trading Pairs

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According to an official announcement released on May 16, 2024, OKX will introduce new USDC trading pairs in the spot trading section between 7:00 am and 8:00 am UTC on May 20, 2024. This addition aims to broaden trading options for OKX users and contribute to the expanding USDC ecosystem.

In light of the risks associated with digital asset trading, OKX has issued a cautionary note to all users. They emphasize that information provided by OKX and third parties is for informational and educational purposes only. OKX does not guarantee the accuracy or completeness of any information and does not provide financial, investment, or other forms of advice.

OKX highlights the speculative nature and high volatility of digital assets, cautioning that they may become illiquid at any time, potentially resulting in the loss of the entire investment. Therefore, OKX advises users to conduct thorough research and assess their risk tolerance before engaging in digital asset trading.

For inquiries regarding the new USDC spot trading pairs or any other concerns, users can contact OKX through their support center or engage with the OKX team on various platforms. OKX’s proactive approach in addressing user inquiries and fostering community interaction underscores its commitment to user satisfaction and the overall growth of the crypto ecosystem.

Source: blockchain.news

The post OKX Announces Support for New USDC Spot Trading Pairs appeared first on HIPTHER Alerts.

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Blockchain

ShibaSwap rolls out major upgrade, moves to Shibarium

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ShibaSwap, the decentralized exchange (DEX) affiliated with the Shiba Inu ecosystem, has announced a significant upgrade by migrating to the Shibarium blockchain. This move is expected to introduce a range of new utilities for users, as stated in a recent press release.

The upgrade includes features such as a revamped dashboard, enhanced user experience, discovery charts for trending tokens, and an improved process for onboarding new tokens onto the DEX.

Lead developer Shytoshi Kusama expressed enthusiasm for the upgrade, highlighting its potential to empower DEFI innovators and facilitate community token interaction on Shibarium. Kusama also invited the community to explore the new swap and encouraged existing Shibarium tokens to transition to the platform seamlessly, while assuring that further updates are in the pipeline.

A portion of transaction fees will be utilized to enhance liquidity pool (LP) value in swap transactions, benefiting users and the yield farming community, according to the press release.

The upgrade rollout will prioritize enhancing discovery and can be expected to include more regular updates and upgrades, as noted by fellow developer and contributor Kaal.

The upgrade aims to minimize gas fees and ensure faster transactions, in addition to supporting various segments of the Shiba Inu Ecosystem, including $SHIB and $LEASH tokens, SHEboshis DN-404 tokens, SHIB The Metaverse, ShibaSwap DEX, and the Shiba Eternity game.

Shibarium’s layer 2 mainnet, launched in August 2023, saw the creation of 21 million wallets and was trialed by millions of users. It introduced a new consensus mechanism called proof-of-participation (PoP), which selects validators based on their holdings of the associated cryptocurrency.

As of the latest data, the price of SHIB stands at $0.0002548, reflecting an almost 7% increase in the last 24 hours, with SHIB being the 11th largest in terms of market cap, according to CoinMarketCap.

Source: cointelegraph.com

The post ShibaSwap rolls out major upgrade, moves to Shibarium appeared first on HIPTHER Alerts.

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