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SURVEY: Lounge access and upgrades perceived as top benefits in APAC Airline Loyalty Survey – but travellers unsure how to spend points

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DUBAI, UAE, July 13, 2023 /PRNewswire/ — IBS Software, a global leader of SaaS solutions to the travel industry, today reveals the results of a survey of 1500 air passengers based in Hong Kong, Singapore or United Arab Emirates (UAE). The majority (63%) of respondents, which included both leisure and business travellers, are members of an airline loyalty program and nearly 80% also choose to be part of schemes at supermarkets (44%), clothing brands (36%), and restaurants (33%).

Despite the widespread adoption of Airline Loyalty Programs (ALP), the results reveal passengers feel unable to make the most of them with over half (58%) unsure where they can redeem points and 56% unaware of the value of their points; this figure jumps to 64% in Singapore and the UAE.

Of the 37% of respondents who either have never been a member of a loyalty program or whose membership has lapsed, the main reason cited (after not flying frequently enough to make it worthwhile) is a lack of awareness of the benefits (30%). The perception that it’s too hard to build up points is the third most common reason for avoiding loyalty programs with nearly a quarter (23%) and this figure jumps to a third (33%) of non-members in Singapore.

However, despite the apathy amongst non-members, there is an opportunity for airlines to tempt them to sign up. 58% of respondents not already part of a loyalty program would be willing to try one in the future and this increases to 67% in the 26-35 year old age bracket and 64% in the UAE region. Hong Kong residents seem the most reluctant to try loyalty programs with just 46% considering it in the future. Easy check-ins (46%) and cabin class upgrades (44%) are highlighted as the two top reasons a non-member would be willing to sign up.

Of the respondents who are already members (63%), they belong to an average of at least two airline loyalty programs. Exclusive access to lounges (32%) and cabin class upgrades (31%) are seen as the top benefits for this group. For leisure travellers, class upgrades and points not expiring are the most appealing benefits, while a fast track check-in, immediate rewards and free tickets to events appeal more to business travellers.

Marcus Puffer, Vice President & Head of Loyalty Solutions at IBS Software, said — “It’s incumbent on airlines to ensure their program members are aware of the benefits of their loyalty schemes, or they risk losing their interest in being part of the club. VIP lounges and class upgrades are fantastic perks but if a member doesn’t feel confident in how to build up their bank of points or, worse, know how to use them, the selection of benefits becomes irrelevant.”

For detailed survey refer to the blog: While airline loyalty benefits appeal, 58% don’t know how to redeem points

*The survey was conducted online by YouGov. The study polled 1500 travellers from Singapore, Hong Kong and Dubai who have travelled by air in the last 18 months.

ABOUT IBS SOFTWARE

IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise, hospitality, and energy resources industries. IBS Software’s solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air-cargo management. IBS Software also runs a real time B2B and B2C distribution platform providing hotel room inventory, rates and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive, customer-centric, digital platform that covers onshore, online and on-board solutions. Across the energy & resources industry, we provide logistics management solutions that cover logistics planning, operations & accommodation management. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software operates from 16 offices across the world.  Further information at www.ibsplc.com. Follow us: Blog | TwitterLinkedIn | Facebook | Instagram

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Russian Court Jails Finiko Crypto Scam Exec for Three Years

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A Finiko executive has been sentenced to three years in prison by a Russian court for her involvement in what is described as the largest crypto scam in the post-Soviet era.

According to Izvestia, Liliya Nurieva, the former head of networks at Finiko, received a four and a half year sentence from a court in Vakhitovsky, Kazan on May 17. However, the court stated that it would take into account the time she had already spent in pre-trial detention as “time served.”

Despite prosecutors’ requests for a six and a half year sentence, the judge rejected them. Nurieva, who had faced a possible 10-year imprisonment, reached a “pre-trial agreement” with prosecutors.

Nurieva’s defense attorney announced her intention to appeal the verdict. She was convicted of fraud and organized crime-related charges.

Finiko, initially presented as a crypto “investment fund” in 2018, allegedly defrauded citizens of around $1.1 billion, according to the country’s Central Bank. Much of this sum remains unrecovered.

The unraveling of the project began in 2021, leading to the flight of many Finiko figures abroad. After an international manhunt, Interpol detained co-founder Edvard Sabirov in the UAE in late 2022, while co-founder Kirill Doronin was arrested in mid-2021.

However, Nurieva is the first Finiko executive to be convicted and sentenced.

Finiko promised investors an “automated profit-generating system” with returns of “up to 30%” on investments of $1,000 or more. It also offered various lending and financial services with lucrative terms.

The company allegedly employed Ponzi scheme tactics, using funds from new investors to pay off older ones. By mid-2021, its platforms became unstable, with customers reporting delayed payments. In June of that year, payments ceased entirely, the value of its cryptocurrency plummeted, and Finiko offices nationwide abruptly closed.

During its peak, Finiko enjoyed popularity on social media, and initial estimates suggested nearly 10,000 individuals invested in its platforms.

Nurieva’s defense argued that she was unaware of Finiko’s fraudulent nature upon joining and had invested her own money in the company. It wasn’t until later interactions with senior executives that she realized the scheme’s illegitimacy.

Some Finiko investors attended the trial, with one, Lyudmila Yamshchikova from Kazan, expressing disappointment over halted payments, which she had relied on for mortgage payments and other financial obligations.

Source: cryptonews.com

The post Russian Court Jails Finiko Crypto Scam Exec for Three Years appeared first on HIPTHER Alerts.

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Hong Kong’s Crypto Ambitions Hit Snag: Can ETFs Steer the Ship?

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Hong Kong’s launch of its first Bitcoin and Ether ETFs in late April aimed to capture part of the $55 billion US market. However, the ETFs have experienced investor outflows, perplexing analysts. Experts attribute this to concerns over China’s strict crypto stance and high management fees compared to US products.

Despite initial setbacks, some analysts remain optimistic. Bloomberg’s Rebecca Sin notes that total assets under management (AUM) exceed $250 million, indicating potential growth to $1 billion within two years. Hong Kong’s crypto journey is still unfolding, facing challenges from regulatory uncertainties and regional competitors like Singapore and Dubai.

On the Flipside
High Management Fees: Hong Kong’s ETFs have higher fees than similar US products, potentially deterring investors.
Regulatory Uncertainty: The evolving regulatory landscape in Hong Kong may create hesitancy among investors.
Institutional Adoption: Established financial institutions in Hong Kong may be slow to embrace crypto, limiting market growth.

Source: dailycoin.com

The post Hong Kong’s Crypto Ambitions Hit Snag: Can ETFs Steer the Ship? appeared first on HIPTHER Alerts.

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Binance Web3 Wallet Introduces Yield Plus and Simple Yield

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In a bid to offer its users more opportunities in the Decentralized Finance (DeFi) space, Binance Web3 Wallet has introduced two new ways to earn: ‘Yield Plus’ and ‘Simple Yield’. These new features will be accessible right within the Binance Web3 Wallet Earn section.

About Yield Plus Zone
The Yield Plus Zone is a unique feature designed to showcase projects with potential airdrops or additional yield opportunities. This feature will give users easy access to projects that offer multiple levels of rewards. The initial projects that will be included are Eigenpie, Kamino Finance, Lista Dao, Marinade, Ondo Finance, Renzo, StakeStone, and SolBlaze. Binance Web3 Wallet plans to announce exclusive campaigns in future updates through the Binance Web3 X account.

About Simple Yield Zone
The Simple Yield Zone allows users to earn an Annual Percentage Rate (APR) with stablecoins and other tokens by providing liquidity to lending protocols. When providing liquidity, users may receive both the Supply APR and Distribution APR, depending on the protocol chosen.

More on Binance Web3 Wallet
Developed with a commitment to innovation, security, and seamless user experience, the Binance Web3 Wallet is a secure, self-custodial crypto wallet integrated within the Binance App. It serves as a bridge between the Exchange and Web3, enabling users to interact with multiple blockchains, trade thousands of tokens, earn yield, and explore a selection of the best decentralized applications (dApps) all in one wallet.

Source: blockchain.news

The post Binance Web3 Wallet Introduces Yield Plus and Simple Yield appeared first on HIPTHER Alerts.

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