Blockchain Press Releases
Five9 Earns Frost & Sullivan’s 2023 Latin American Competitive Strategy Leadership Award for Enabling Organizations to Optimize Their Workflow with AI-powered CX Solutions
Five9 helps top Latin American (LATAM) organizations engage customers through its powerful intelligent customer experience (CX) platform, effective automation tools, and advanced cloud services.
SAN ANTONIO, June 22, 2023 /PRNewswire/ — Frost & Sullivan recently researched the contact center-as-a-service (CCaaS) industry and, based on its findings, recognizes Five9 with the 2023 LATAM Competitive Strategy Leadership Award. Five9 is a well-positioned CCaaS platform provider that excels in the LATAM cloud contact center arena as a market-leading software company with over 21 years of CCaaS experience.
Five9’s key focus is to empower organizations and build lasting connections with its customers. The company achieves these goals by delivering a seamless CX and providing the optimal balance between automation and human interaction. Five9 automates workflows whenever possible while connecting customers with live agents for real-time situations that demand empathy, emotional intelligence, and personal assistance.
The company leverages artificial intelligence (AI)-based features, such as intelligent virtual assistants (IVAs), enhanced knowledge management tools, and automated post-call summarization, to increase its customers’ productivity. Additionally, the company addresses the unique demands of multiple industries, such as retail; banking, financial services, and insurance (BFSI); healthcare; telecommunications; business process outsourcing (BPO); education, manufacturing; government; travel; and hospitality.
“Five9’s growth strategy focuses on key differentiators, such as investing in research and development to accelerate product innovation and service excellence. Building a solid partner ecosystem is a crucial pillar in Five9’s expansion in LATAM, one of the company’s most partner-driven regions in the world. Five9 keeps a rapid growth trajectory based on its regional businesses, including Brazil, Mexico, Colombia, Argentina, Chile, Peru, and Ecuador,” said Sebastian Menutti, Industry Principal at Frost & Sullivan.
Five9 enjoys an impressive reputation as a solid CX provider and continually refines its product portfolio by embracing cutting-edge market trends. For instance, Five9 Inference Studio 7, a cloud-based low-code IVA development platform, allows users to leverage a variety of leading natural language processing (NLP), voice biometrics, and sentiment analysis technologies to deliver automated workflows. The company helps customers differentiate themselves in increasingly competitive industries, and leading organizations, such as Itaú, BBVA, and Bancolombia, trust Five9’s solutions to streamline the CX process.
Five9 operates on the fundamental principle that success relies on achieving customer satisfaction to speed up clients’ digital transformation. For this reason, Five9’s professional services and support teams deliver outstanding CX through strategic implementations, tailored solutions, and customer feedback collection to improve its products and services.
“Five9 continues to deliver rewarding and valuable client experiences via its commitment to innovation excellence, which ensures its portfolio remains up to date with best-in-class technology that complements and addresses customer needs,” noted Valentina Barcia, Best Practices Research Analyst at Frost & Sullivan.
“We are delighted to be recognized by Frost & Sullivan for our leadership in competitive strategy in the Latin American cloud contact center market,” said Nick Delis, Senior Vice President of International and Strategic Sales, Five9. “We look forward to continuing our growth trajectory in the region, with a focus on continuous innovation, exceptional customer support, and our build with, sell with, deliver with partner strategy.”
Each year, Frost & Sullivan presents this award to the company that has leveraged competitive intelligence to execute a strategy successfully that results in stronger market share, competitive brand positioning, and customer satisfaction.
Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.
About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned for helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.
Contact:
Ashley Weinkauf
P: 210-844-2505
E: [email protected]
About Five9
The Five9 Intelligent CX Platform provides a comprehensive suite of solutions for orchestrating fluid customer experiences and empowering agents. Our cloud-native, multi-tenant, scalable, reliable and secure platform includes contact center; omni-channel engagement; Workforce Engagement Management; extensibility through more than 1,000 partners; and innovative, practical AI, automation and journey analytics that are embedded as part of the platform. Five9 brings the power of people, partners and technology to more than 2,500 organizations worldwide. Through this combination, Five9 supports customer needs from Day 1 to forever and delivers on our customer commitment: “We keep our CX promise, so you can keep yours.”
Photo – https://mma.prnewswire.com/media/2108260/Five9_CSL_Award.jpg
“The Game is On”
TAIPEI, Jan. 23, 2025 /PRNewswire/ — TiltPlay, a gaming platform offering fast-paced and engaging casual games, is proud to announce its official launch on the Soneium ecosystem. This launch positions TiltPlay as dynamic, skill-focused gaming experience to the Web3 space.
TiltPlay combines accessible gameplay with innovative technology to deliver a seamless experience across platforms, including Telegram mini-apps and web browsers. The platform’s unique approach introduces:
- Exciting Game Variety: A growing library of casual games designed to challenge and entertain.
- Skill-Based Progression: Players are rewarded for their mastery and expertise, ensuring a fair and fun competitive environment.
- Web3 Integration: Built on Soneium, providing a decentralized and secure gaming experience.
“With TiltPlay, we’re redefining mini-games by putting fun and skill at the forefront,” said Jeffrey Huang, Product Director at TiltPlay. “Our collaboration with the Soneium ecosystem allows us to deliver a platform that’s accessible, enjoyable, and innovative for all players.”
TiltPlay is now live, inviting gamers worldwide to dive into its features, test their skills, and connect with a vibrant community.
For more information about TiltPlay, visit TiltPlay.gg.
Photo – https://mma.prnewswire.com/media/2603496/TiltPlay_launches_a_gaming_platform_Soneium.jpg
View original content:https://www.prnewswire.co.uk/news-releases/tiltplay-launches-as-a-gaming-platform-on-the-soneium-ecosystem-302357392.html
Blockchain Press Releases
Purchasers of Quantstamp QSP Tokens May Be Eligible for Payment from the Quantstamp Fair Fund
COSTA MESA, Calif., Jan. 22, 2025 /PRNewswire/ — The following statement is being issued by Simpluris, Inc., the SEC-appointed Fund Administrator.
UNITED STATES OF AMERICA
Before the
SECURITIES AND EXCHANGE COMMISSION
In the Matter of Quantstamp, Inc.
Administrative Proceeding File No. 3-21535
This Notice is Pursuant to a Distribution Plan approved by the United States Securities and
Exchange Commission in the captioned matter.
If you purchased or acquired Quantstamp QSP tokens from October 1, 2017, through July 20, 2023, inclusive, you may be eligible for a distribution from the Fair Fund created in the Securities and Exchange Commission (“SEC”) administrative proceeding captioned above (the “Fair Fund”).
The Fair Fund is being distributed pursuant to a Distribution Plan (the “Plan”) approved by the SEC. The Plan provides for the distribution of the Fair Fund to compensate investors based on their losses, due to the misconduct of Quantstamp, Inc. described in the SEC’s administrative proceeding, on the purchase of QSP tokens from October 1, 2017 through July 20, 2023. You can view and download a copy of the SEC’s order and the Plan on the Important Documents tab on the website for this matter: www.QuantstampFairFund.com/documents.
To be considered for eligibility for a Distribution Payment from the Fair Fund, you must timely submit a completed Claim Form online or via mail. Claim Forms completed online must be submitted on or before 11:59 p.m. Eastern Standard Time (“EST”) on April 10, 2025. Claim Forms submitted via mail must be sent to the address provided on the Claim Form and postmarked (or if not sent by U.S. Mail, received) by April 10, 2025.
You may complete the Claim Form online here: www.QuantstampFairFund.com/form/claim. Alternatively, you may download a paper copy from of the Claim Form on the Important Documents page www.QuantstampFairFund.com/documents, or request a copy of the paper Claim Form from the Fund Administrator via email at [email protected] or by calling 833-215-6101, for submission by mail to the address set forth on the Claim Form.
ADDITIONAL INFORMATION
Additional information regarding the Fair Fund, including copies of the Plan, the Plan Notice, the Claim Form, and other relevant documents may be found at www.QuantstampFairFund.com. You may request copies or seek additional information by contacting the Fund Administrator.
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Email: |
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Call: |
833-215-6101 |
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Write: |
Quantstamp Fair Fund |
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Fund Administrator |
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P.O. Box 25381 |
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Santa Ana, CA 92799 |
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View original content:https://www.prnewswire.co.uk/news-releases/purchasers-of-quantstamp-qsp-tokens-may-be-eligible-for-payment-from-the-quantstamp-fair-fund-302357433.html
Blockchain
Humanity Protocol Collaborates with OKX Wallet to Redefine Decentralized Identity Verification and Reward Users
The post Humanity Protocol Collaborates with OKX Wallet to Redefine Decentralized Identity Verification and Reward Users appeared first on News, Events, Advertising Options.
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