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Cisco Collaboration Simplifies Your Work Life and Gives an AI Boost to the Tens of Millions of People Who Use Jabber to Chat

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News summary:
– Unifying the collaboration portfolio to make life easier for users and IT alike
– Jabber to mirror Webex Teams by summer’s end
– Originally available for Webex Meetings, the AI-driven People Insights will be available across portfolio—calling, messaging, meetings, and even Jabber.

Whether you need to make a call, join a meeting, send an IM or solve an important problem with your whole team, Cisco has a device or app for that. Even better, we build the world-class network that can run it all. When you’re in charge of the hardware, software, devices, and network, it turns out amazing things are possible. We’re taking the friction out of your collaboration experience, so your team can move faster. We want to give you “magic moments” that make it fun to work together.

With that in mind, today we announce:

– the ability to enjoy the same awesome experience across all our collaboration tools. 
Have you ever climbed into the driver’s seat of a rental car and wondered:  How do I turn on the headlights? Or pair my phone to listen to my playlist? It’s frustrating—and distracting— when things aren’t as you want them to be.

We don’t want you to be frustrated or distracted when you switch between your collaboration tools. Everything should be where you want it to be. In fact, it shouldn’t feel like you’re switching anything at all when you move from a phone call to, say, a video meeting or to a team app to get up to speed on that big project.

In short, when it comes to your preferences, you should be able to set it and forget it.

We’ve been working hard to make that happen. As a result, all our devices are now on the same operating system. And all our apps now work together better than ever. The latest tangible proof of this labor of love? Jabber –our wildly popular app with tens of millions of users—will look and feel like Webex Teams. Do you prefer Jabber and your boss prefers Teams?  No worries. Type your note in Jabber and it’s going to immediately show up in the Teams app, just like that.

We call this a “unified experience”. And while it’s great for users, it is also amazing for IT teams. That’s because it helps them transition thousands of users to the cloud whenever the time is right, without having to plan for lots of training.

New places in our portfolio where you’ll encounter those frictionless and amazing moments.
In March we announced People Insights for Webex Meetings. Think of it as an executive assistant for the rest of us.  No matter where you fall on the org chart, you’ll get professional insights (based on publicly available information) about the people and companies you’re meeting with. This will help you have a great meeting and get amazing work done. We’re now bringing People Insights to the rest of the portfolio—calling, messaging, and even Jabber.

“We’re going to keep bringing customers layer after layer of rich intelligence and context, while also making sure we provide the best, most seamless experience, across our entire portfolio,” said Amy Chang, SVP, Cisco Collaboration. “We’re delivering technology that works smoothly together and is backed by intelligence and business insights. Our customers are going to enjoy massively personalized experiences that will transform the way they work.”

Additional Resources
– Read Team Collaboration Group SVP/GM Sri Srinivasan’s blog on this news here.

Customer Quotes:

Liberty Technology, Ben Johnson, CEO/Founder
“At Liberty Technology we are passionate about providing our customers the very best in collaboration user experiences to help in their digitization strategy. We have known that user engagement in meetings is increased with the Webex platform, so when we started testing Cisco’s People Insights capability it gave us a new perspective on how Cisco plans to enhance user productivity across the platform to make meetings more productive. Cisco engaged early to learn from Liberty Technology and we were able to provide vital feedback to help shape the outcome of this feature which shows that Cisco listens. Connecting with our customers is extremely critical to us and we have seen People Insights become a vital part of our meetings now and we wondered how we met without it.”

Charter Telecom Inc., Shawn Wilson, solutions architect
“The People Insights feature is a huge differentiator for Meetings and Webex. Great innovation!”

Cisco (NASDAQ: CSCO) is the worldwide technology leader that has been making the Internet work since 1984. Our people, products, and partners help society securely connect and seize tomorrow’s digital opportunity today. Discover more at newsroom.cisco.com and follow us on Twitter at @Cisco.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks.

Availability Disclaimer: Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if-available basis. These products and features are subject to change at the sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver any of the products or features set forth in this document.

SOURCE Cisco

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Mercari Opens Cambridge Engineering Offices

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Mercari, The Selling App, today announced the opening of engineering offices in Cambridge, MA, advised by two renowned professors at the adjacent Massachusetts Institute of Technology (MIT).

Mercari is the number-one marketplace in Japan. Since entering the U.S. in 2014, more than 45 million Americans have downloaded the app.

At the moment, Mercari’s team in Cambridge is focused on better understanding sellers and buyers, and predicting their intentions ahead of their actions. This helps Mercari deliver a more personalized experience using its recommendation engine. The team is applying machine learning on massive amounts of data to better personalize the user experience based on their preferences, history and interactions.

More broadly, this team is pursuing applied research projects in machine learning, computer vision and other emerging technologies that can help Mercari to make selling even easier than buying.

“Opening the Mercari engineering offices in Cambridge is an important addition to our global technology centers in Palo Alto and Tokyo,” said Dr. Mok Oh, chief technology officer for Mercari U.S. “The expectations of Mercari sellers and buyers are always evolving, so it’s vital that we harness emerging technologies to continuously improve our app and services.”

Advising the team are Dr. Frédo Durand and Dr. Wojciech Matusik of MIT.

Dr. Frédo Durand is a renowned researcher and professor in computer vision and computational photography. He is a professor of Electrical Engineering and Computer Science at MIT, and a member of MIT’s Computer Science and Artificial Intelligence Laboratory (CSAIL).

Dr. Wojciech Matusik is widely-recognized professor and entrepreneur in machine learning, 3D vision, and 3D fabrications. He is a professor of Electrical Engineering and Computer Science at the Computer Science and Artificial Intelligence Laboratory (CSAIL) at MIT, where co-directs the Computer Graphics Group and teaches machine learning courses

Mercari is looking for talented people to join its technology teams in Palo Alto and Cambridge. A list of all current U.S. openings is here.

 

SOURCE Mercari

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Aiozium Launched SaaS-based Marketing Intelligence Tool Powered by AI

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Aiozium, a new launch of Crowdnik Networks Private Limited, is a SaaS-based platform for marketers powered by machine learning techniques in a different way. The tool has intelligence for self-correction and self-learning for better campaign optimization and high ROI.

Aiozium is a multi-dimensional platform that not only reads the data, makes sense of all the data and generate actionable insights on them, but also gives the real-time information about customer behavior. It builds the trend of the customers based on a various emotional and behavioral algorithm which leads to prediction and results in an increase of leads by selecting the best marketing mix and marketing strategies for optimum use of resources which results in greater ROI.

Reason Why Every Marketer Needs Aiozium

Aiozium is marketing ally, it is a tool for all the marketers which makes life simpler and completes the customer journey with ease.

– Emotional Algo: It is said that the only difference between Robot and Human is the emotions or the feel factor. Emotional algo consists of human psychological ethos. It analyses the behavior basis on different kinds of emotions exhibited by humans. It helps in analyzing the marketing communications, activities and asses their value. It also measures and analyses the emotions of a person towards buying the product.

– Contextual Algo: It analyses the content across various channels viz. website, email and all communication platforms based on multiple parameters such as aggression, transaction, emotion etc. It also analyses whether the user is persuaded with the interaction or not, basis on which it predicts the usefulness of the content.

– Behavior Algo: Based on historical and real-time customer behavior across all channels with prospective data listening mechanism, this model can learn, react and predict the most accurate customer flow for maximum conversion. It predicts the probability of the rate of conversion through Machine Learning, Deep learning, Natural Language processing and Augmented Visualization.

How Is It Going To Benefit The End-users:

On-boarding with Aiozium will reduce the marketing expenses by cutting down the misspend funds and optimizing the campaign to increase the ROI. It remembers and recollects the historical hand burns and successful campaigns and accordingly suggests marketers the most accurate pathway to follow. It also learns the customer behavior towards marketer’s product line. The best part of Aiozium is that it works across channels and sync with all the digital assets in a single click.

Automate, Sit Back and Relax

Aiozium is inviting the industry experts to have a test drive on their AI Marketing Ally. To book a slot, schedule a demo at https://www.aiozium.com/demo.html

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Oracle Data Cloud and Reddit Collaborate to Build Brand Safety Solution for Dynamic User-Generated Content

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Oracle Data Cloud today announced a first-of-its-kind collaboration with Reddit to provide new brand safety controls for advertisers around a real-time feed of user-generated content (UGC). Leveraging Oracle’s Contextual Intelligence technology, the integration will provide real-time content review and classification across industry-standard brand safety categories, giving advertisers greater control over where, and around what content, their campaigns run.

“Given the tremendous volume and dynamic nature of content across the Reddit platform, Oracle’s Contextual Intelligence will offer the ideal solution to provide real-time brand safety for Reddit advertisers,” said Kurt Kratchman, Group Vice President for Product Development and International, Oracle Data Cloud. “With Oracle’s Contextual Intelligence deployed across the majority of the addressable footprint of the open web, our collaboration with Reddit serves as a natural extension into the UGC space, as we help advertisers ensure their advertising strengthens their brands.”

User-generated content has historically presented a challenge for brand safety services, as many third-party solutions do not accurately describe or categorize the scope and scale of dynamic content online. Oracle’s Contextual Intelligence integration with Reddit is a solution designed for UGC that looks not only for specific terms but also for the context in which they are used, to help advertisers place their ads in safe and brand-appropriate contexts on the Reddit platform.

“Among Reddit’s strongest propositions for advertisers is the depth and authenticity of conversations across thousands of interest-based communities,” said Jen Wong, Reddit’s Chief Operating Officer. “Our current approach to brand safety includes effective moderation at the platform, community and campaign levels, and we’re thrilled to leverage Oracle’s Contextual Intelligence to offer yet another layer of brand safety that’s 3rd-party verified and customized for Reddit’s engagement. Our work with Oracle will be the first time a UGC platform has embarked on a verified brand safety solution for custom feeds, and we’re excited to evolve the product and relationship to meet the demands of the market.”

 

SOURCE Oracle

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