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End-user Priorities in Digital Transformation, Asia-Pacific, 2019 – Enhancing CX, Reducing Operational Costs, and Boosting Creativity & Innovation are the Top 3 IT Drivers

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Dublin, Dec. 02, 2019 (GLOBE NEWSWIRE) — The “End User Priorities in Digital Transformation, Asia-Pacific, 2019” report has been added to ResearchAndMarkets.com’s offering.

The overall research objective is to measure the current use and future decision-making behavior toward information technology (IT) in Asia-Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.

Research Scope

  • Understand the IT-related challenges organizations face today
  • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in communications technologies
  • Gauge IT and communications trends
  • Appraise available IT budgets

Research Highlights

  • Almost half of the response report that their top business priorities are to improve operational efficiencies and customer experience (CX).
  • Similarly, enhancing CX, reducing operational costs, and boosting creativity and innovation are the Top 3 IT Drivers. Overall, it appears that businesses are aligned when it comes to IT investments and corporate objectives.
  • The top challenges for IT departments include dealing with security concerns, network stability/reliability, systems integration and managing multi-vendor solutions, and skills shortage and training requirements.
  • When asked about security, respondents cited malware, hacking, and misconfiguration as the three main potential threats to their companies.

Key Topics Covered

1. Research Objectives and Methods

  • Research Objectives
  • Survey Methodology
  • End User Priorities in Digital Transformation – Respondent IT Decision Maker Profile, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Respondent’s Job Titles, Asia-Pacific, 2019

2. Summary of Key Findings

  • Top Business Priorities and Challenges Faced by IT Departments
  • Current Use of Emerging Solutions
  • Purchase Decision Making and Future Investment

3. End User Priorities in Digital Transformation – How are Companies Performing Against their Business Goals?

  • End User Priorities in Digital Transformation – Top 3 Business Goals, Asia-Pacific, 2019 to 2020
  • End User Priorities in Digital Transformation – Top 3 Business Goals, by Business Size, Asia-Pacific, 2019 to 2020
  • End User Priorities in Digital Transformation – Company Performance Measurements Against Own Targets, Top 2 Boxes, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Company’s Performance Measurements Against Their Own Targets by Business Size, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Stage of Digital Transformation Strategy Implementation, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Top IT Challenges, Asia-Pacific, 2020 to 2021
  • End User Priorities in Digital Transformation – Top IT Drivers, Asia-Pacific, 2020 to 2021
  • End User Priorities in Digital Transformation – Factors Contributing to IT/Telecom Purchase Decisions, Asia-Pacific, 2020 to 2021
  • End User Priorities in Digital Transformation – Top Security Threats by Business Size, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – IT Investments Today, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Top Planned IT Investments Among Current Users, Asia-Pacific, 2020 to 2021
  • End User Priorities in Digital Transformation – Top Planned IT Investments Among Current Non-Users, Asia-Pacific, 2020 to 2021
  • End User Priorities in Digital Transformation – Digital Solutions in Use Today, Asia-Pacific, 2019

4. Emerging Technologies – Internet of Things/Connected Devices (IoT)

  • End User Priorities in Digital Transformation – IoT Investment Plan, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Implementation Stage of IoT, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Competitive Advantages of Internet of Things (Connected Devices), Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Reasons for Investment in IoT, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Concerns Around IoT Installations, Asia-Pacific, 2019

5. Emerging Technologies – Artificial Intelligence & Machine Learning (AI)

  • End User Priorities in Digital Transformation – Artificial Intelligence & Machine Learning Investment Plan, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Implementation Stage of AI, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Competitive Advantages of AI, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Reasons for AI Investment, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Concerns Around AI Installations, Asia-Pacific, 2019

6. Emerging Technologies – Blockchain/Distributed Ledger Technology (DLT)

7. End User Priorities in Digital Transformation – Blockchain/Distributed Ledger Technology (DLT) Investment Plan, Asia-Pacific, 2019

  • End User Priorities in Digital Transformation – Implementation Stage of Blockchain (DLT), Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Competitive Advantages of Blockchain, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Reasons for Blockchain Investment, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Concerns Around Blockchain Installations, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – IT Budgets & Plans for Investments
  • Top End User Priorities Digital Transformation – Revenue Growth, Asia-Pacific, 2019
  • Top End User Priorities Digital Transformation – Percent of Revenues Allocated for IT Budget, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Global Budget Allocation: Investing in Current Solutions vs. Buying New solutions, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Global IT and Telecom Budget Allocation, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation – Correlation between Revenue Growth and IT Investments, Asia-Pacific, 2019

8. Digital Transformation – Strategic Imperatives

  • Strategic Imperatives for Success and Growth

9. Digital Transformation – The Last Word

  • The Last Word – The Three Big Predictions

For more information about this report visit https://www.researchandmarkets.com/r/v999ut

Research and Markets also offers Custom Research services providing focused, comprehensive and tailored research.

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