Blockchain Press Releases
Five9 Earns Frost & Sullivan’s 2023 Latin American Competitive Strategy Leadership Award for Enabling Organizations to Optimize Their Workflow with AI-powered CX Solutions
Five9 helps top Latin American (LATAM) organizations engage customers through its powerful intelligent customer experience (CX) platform, effective automation tools, and advanced cloud services.
SAN ANTONIO, June 22, 2023 /PRNewswire/ — Frost & Sullivan recently researched the contact center-as-a-service (CCaaS) industry and, based on its findings, recognizes Five9 with the 2023 LATAM Competitive Strategy Leadership Award. Five9 is a well-positioned CCaaS platform provider that excels in the LATAM cloud contact center arena as a market-leading software company with over 21 years of CCaaS experience.
Five9’s key focus is to empower organizations and build lasting connections with its customers. The company achieves these goals by delivering a seamless CX and providing the optimal balance between automation and human interaction. Five9 automates workflows whenever possible while connecting customers with live agents for real-time situations that demand empathy, emotional intelligence, and personal assistance.
The company leverages artificial intelligence (AI)-based features, such as intelligent virtual assistants (IVAs), enhanced knowledge management tools, and automated post-call summarization, to increase its customers’ productivity. Additionally, the company addresses the unique demands of multiple industries, such as retail; banking, financial services, and insurance (BFSI); healthcare; telecommunications; business process outsourcing (BPO); education, manufacturing; government; travel; and hospitality.
“Five9’s growth strategy focuses on key differentiators, such as investing in research and development to accelerate product innovation and service excellence. Building a solid partner ecosystem is a crucial pillar in Five9’s expansion in LATAM, one of the company’s most partner-driven regions in the world. Five9 keeps a rapid growth trajectory based on its regional businesses, including Brazil, Mexico, Colombia, Argentina, Chile, Peru, and Ecuador,” said Sebastian Menutti, Industry Principal at Frost & Sullivan.
Five9 enjoys an impressive reputation as a solid CX provider and continually refines its product portfolio by embracing cutting-edge market trends. For instance, Five9 Inference Studio 7, a cloud-based low-code IVA development platform, allows users to leverage a variety of leading natural language processing (NLP), voice biometrics, and sentiment analysis technologies to deliver automated workflows. The company helps customers differentiate themselves in increasingly competitive industries, and leading organizations, such as Itaú, BBVA, and Bancolombia, trust Five9’s solutions to streamline the CX process.
Five9 operates on the fundamental principle that success relies on achieving customer satisfaction to speed up clients’ digital transformation. For this reason, Five9’s professional services and support teams deliver outstanding CX through strategic implementations, tailored solutions, and customer feedback collection to improve its products and services.
“Five9 continues to deliver rewarding and valuable client experiences via its commitment to innovation excellence, which ensures its portfolio remains up to date with best-in-class technology that complements and addresses customer needs,” noted Valentina Barcia, Best Practices Research Analyst at Frost & Sullivan.
“We are delighted to be recognized by Frost & Sullivan for our leadership in competitive strategy in the Latin American cloud contact center market,” said Nick Delis, Senior Vice President of International and Strategic Sales, Five9. “We look forward to continuing our growth trajectory in the region, with a focus on continuous innovation, exceptional customer support, and our build with, sell with, deliver with partner strategy.”
Each year, Frost & Sullivan presents this award to the company that has leveraged competitive intelligence to execute a strategy successfully that results in stronger market share, competitive brand positioning, and customer satisfaction.
Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.
About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned for helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.
Contact:
Ashley Weinkauf
P: 210-844-2505
E: [email protected]
About Five9
The Five9 Intelligent CX Platform provides a comprehensive suite of solutions for orchestrating fluid customer experiences and empowering agents. Our cloud-native, multi-tenant, scalable, reliable and secure platform includes contact center; omni-channel engagement; Workforce Engagement Management; extensibility through more than 1,000 partners; and innovative, practical AI, automation and journey analytics that are embedded as part of the platform. Five9 brings the power of people, partners and technology to more than 2,500 organizations worldwide. Through this combination, Five9 supports customer needs from Day 1 to forever and delivers on our customer commitment: “We keep our CX promise, so you can keep yours.”
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DUBAI, UAE, April 17, 2025 /PRNewswire/ — Bybit, the world’s second-largest cryptocurrency exchange by trading volume, invites Bybit Card users on a hunt for rewards this Easter. With each eligible transaction, Bybit Card holders may qualify for up to 5 guaranteed prizes, including up to 500 USDT in rewards or an extravagant 24K gold egg.
The limited-time campaign unleashes unlimited winning possibilities for lucky users of the Bybit Card. From Apr. 16 to May 4, 2025, the Bybit Card community will get to share in the Easter joy the crypto way. For every $20 spent, users will receive a guaranteed prize. Transaction volume directly enhances winning potential—with every qualified purchase increasing prospects for winning, up to a maximum of 5 opportunities during the promotional period.
In the premier prize tier, 10 top-spending participants who exceed $20,000 or equivalent in qualified spending will each claim a 500 USDT reward on a first come first serve basis. One ultimate winner will be awarded the coveted 24K gold egg.
How to Join
- Registration is required
- Spend $20 or more in a transaction with the Bybit Card
- Each qualified transaction will guarantee one prize
This accessible and user-friendly promotion showcases the exceptional benefits of the Bybit Card ecosystem, where every participant enjoys guaranteed rewards while competing for premium prizes—perfectly embodying Bybit’s commitment to combining crypto’s everyday utility with rewarding experiences.
Since its launch in Sep. 2023, the Bybit Card is on track to reach 2 million users in 2025. The crypto-native, fiat-friendly payment solution allows users to access their digital assets while earning rewards and gaining potential yield.
Bybit Card Highlights
- Instant virtual card: instant access in digital wallets on compatible devices, allowing holders to spend anywhere within the Mastercard network.
- Crypto convenience: spending in crypto, and cash withdrawals from any ATM worldwide that supports Mastercard for added convenience with the physical card.
- No annual fees and up to 8% APY and 10% cashback.
- Year-round perks: 100% rebates on selected partners including Netflix and ChatGPT, plus air lounge access, early-bird access to Tomorrowland Brasil 2025, and seasonal benefits.
- Multi-asset support: USDT, USDC, BTC, ETH, AVAX, and more.
Restrictions apply. Users may find out more about the Bybit Card, regional rewards, and eligibility: Bybit Crypto Card: Your Ultimate Crypto Debit Card.
#Bybit / #TheCryptoArk #TheBybitCard
About Bybit
Bybit is the world’s second-largest cryptocurrency exchange by trading volume, serving a global community of over 60 million users. Founded in 2018, Bybit is redefining openness in the decentralized world by creating a simpler, open and equal ecosystem for everyone. With a strong focus on Web3, Bybit partners strategically with leading blockchain protocols to provide robust infrastructure and drive on-chain innovation. Renowned for its secure custody, diverse marketplaces, intuitive user experience, and advanced blockchain tools, Bybit bridges the gap between TradFi and DeFi, empowering builders, creators, and enthusiasts to unlock the full potential of Web3. Discover the future of decentralized finance at Bybit.com.
For more details about Bybit, please visit Bybit Press
For media inquiries, please contact: [email protected]
For updates, please follow: Bybit’s Communities and Social Media
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Blockchain Press Releases
HTX Completes Fireblocks Off-Exchange Integration, Advancing Institutional Trading Security and Efficiency
SINGAPORE, April 16, 2025 /PRNewswire/ — HTX, a leading global cryptocurrency exchange, has successfully integrated and launched Fireblocks Off-Exchange, a next-generation solution for institutional trading.
“This integration represents a strategic expansion of HTX’s institutional offerings,” said Justin Sun, Advisor to HTX. “Fireblocks’ state-of-the-art technology enhances our platform’s security infrastructure while streamlining institutional operations within a compliant framework. Looking ahead, we remain committed to delivering cutting-edge solutions that make HTX the preferred gateway for institutions entering the digital asset market.”
This milestone reinforces HTX’s commitment to delivering a secure, compliant, and seamless trading environment for its global institutional clientele.
Fireblocks Off-Exchange: Revolutionizing Institutional Asset Security
Fireblocks Off-Exchange enables institutions to securely trade digital assets by maintaining funds in self-custodied, off-exchange collateral accounts, while simultaneously receiving 1:1 credit on the exchange. This dramatically reduces counterparty risk while maintaining the speed and capital efficiency of centralized trading.
The solution facilitates rapid, low-cost settlement across platforms, ensuring assets remain under institutional-grade security throughout the trade lifecycle. A robust disaster recovery mechanism guarantees recoverability of funds even under extreme conditions, enabling institutional clients to retain control over private keys while accessing deep exchange liquidity.
HTX: Reinforcing Institutional Confidence in the Crypto Market
By deploying Fireblocks Off-Exchange, HTX strengthens its platform’s regulatory posture and operational resilience—critical factors in today’s evolving digital asset landscape. The integration aligns with HTX’s broader mission to advance institutional participation through enhanced asset protection and compliance infrastructure.
Since the launch, HTX has onboarded numerous institutional clients and recorded a 200% increase in trading volume, validating market demand for secure off-exchange settlement models.
A Step Toward the Future of Compliant Institutional Trading
As the crypto industry continues to mature, HTX remains committed to innovation in asset protection, regulatory alignment, and institutional services. The Fireblocks Off-Exchange integration marks another key milestone in HTX’s journey to provide a best-in-class, compliant trading experience tailored to institutional needs—positioning the exchange as a global leader in secure digital asset trading.
About HTX
Founded in 2013, HTX has evolved from a virtual asset exchange into a comprehensive ecosystem of blockchain businesses that span digital asset trading, financial derivatives, research, investments, incubation, and other businesses.
As a world-leading gateway to Web3, HTX harbors global capabilities that enable it to provide users with safe and reliable services. Adhering to the growth strategy of “Global Expansion, Thriving Ecosystem, Wealth Effect, Security & Compliance,” HTX is dedicated to providing quality services and values to virtual asset enthusiasts worldwide.
To learn more about HTX, please visit HTX Square or https://www.htx.com/, and follow HTX on X, Telegram, and Discord.
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Blockchain Press Releases
Eric Trump and Asher Genoot to Make First On-Stage Appearance for American Bitcoin at Consensus 2025
TORONTO, April 17, 2025 /PRNewswire/ — Consensus 2025, North America’s most influential gathering for the crypto, blockchain, and AI industries, has announced Eric Trump and Asher Genoot as their conference headline speakers, marking their first on-stage appearance since establishing American Bitcoin. Trump and Genoot will discuss their vision to reshape Bitcoin mining across North America during the conference, scheduled for May 14–16 at the Metro Toronto Convention Centre.
“The launch of American Bitcoin represents a transformative moment for Bitcoin mining in North America,” said Eric Trump, Co-founder and Chief Strategy Officer of American Bitcoin. “I am so proud to share our bold vision for this initiative, which we believe will become the world’s largest and most efficient pure-play Bitcoin miner.”
Eric Trump and Asher Genoot will speak on the mainstage on Thursday, May 15, from 1:15 pm to 1:40 pm, followed by a session at the dedicated Bitcoin Mining Summit from 2:15 pm to 2:45 pm, where they will be joined by American Bitcoin CEO Matt Prusak. These highly anticipated discussions will provide Consensus 2025 attendees with exclusive insights into how American Bitcoin plans to reshape industrial-scale Bitcoin mining in North America while building a strategic Bitcoin reserve.
“I’m excited to join the conversation in Toronto at Consensus 2025 as we launch American Bitcoin,” said Asher Genoot, Chief Executive Officer of Hut 8 and Board Member of American Bitcoin. “We are committed to establishing North America as the global leader in Bitcoin mining and looking forward to connecting with industry leaders and investors at Consensus to share how we believe American Bitcoin is positioned to make that vision a reality.”
Launched on March 31, 2025, American Bitcoin aims to become the world’s largest pure-play Bitcoin miner, targeting over 50 EH/s of mining capacity.
“We’re honored to welcome Eric Trump and Asher Genoot to Consensus 2025 for their first in-person presentation of American Bitcoin. This keynote is among the most highly anticipated sessions of the conference, and I look forward to hearing first-hand how this initiative will help redefine Bitcoin mining across North America. With over 500 speakers convening at Consensus, we continue to offer attendees a front-row seat to the visionaries shaping the future of the crypto sector,” commented Sara Stratoberdha, CEO of CoinDesk.
Consensus will feature over 500 speakers across multiple stages, immersive experiences, and unparalleled networking opportunities. This year’s expanded programming includes dedicated tracks on Bitcoin mining, institutional adoption, regulatory developments, and emerging Web3 innovations, making it the must-attend event for industry leaders, investors, developers, and policymakers shaping the future of digital finance.
Early bird registration is now open with limited-time discounted rates available at consensus2025.coindesk.com.
Members of the media are invited to apply for press credentials at https://consensus2025.coindesk.com/press/-id/0.
Media Contact:
Jamie Sly
[email protected]
About Consensus:
Consensus by CoinDesk is the world’s longest running and most influential gathering for the crypto, blockchain, and AI industries. Bringing together industry leaders, policymakers, and innovators, it helps you understand the future of digital assets with discussions on key topics such as DeFi, Web3, AI, the evolving regulatory landscape and more.
With a mix of panels, keynotes, and networking opportunities, Consensus 2025 provides a platform to explore the latest trends shaping the digital economy. Whether you’re an industry veteran or just entering the space, this event offers valuable insights and connections in a rapidly evolving field.
About CoinDesk:
CoinDesk is the most trusted media, events, indices, and data company for the global crypto economy. Since 2013, CoinDesk Media has led the story of the future of money and investing, illuminating the transformation in society and culture that comes with it. Our award-winning team of journalists delivers news and unparalleled insights that bring transparency, comprehension, and context.
CoinDesk gathers the global crypto, blockchain, and Web3 communities at annual events such as Consensus, the world’s largest and longest-running crypto festival. CoinDesk Indices offers expertise in digital asset indices, data, and research to educate and empower investors. In November 2023, CoinDesk was acquired by Bullish Group. CoinDesk operates as an independent subsidiary and abides by a strict set of editorial policies. For more information on CoinDesk media and events, please visit CoinDesk.com
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